Software Expertise

CollabraLink consultants are skilled in the configuration of all major Business Process Management applications including:

This most critical component of a successful Business Process Management (BPM) implementation is CollabraLink’s core capability and the basis of our industry reputation. Our insight distinguishes between real ROI–generating process improvements and unattainable or unjustifiable project goals hyped by “visionary” BPM salespeople.

The CollabraLink process begins by understanding the client’s business strategy within its industry’s competitive landscape. Operations are examined across the business unit or enterprise to identify cost sources and customer satisfaction contact points. Further analysis develops an opportunity portfolio of attainable and sustainable process transformations that reduce costs, optimize efficiencies, and stimulate productivity to deliver predictable ROI.

Strategic Analysis by CollabraLink is a collaborative effort with the client team. Our consultants are selected, in part, for their capacity to mentor, and knowledge transfer is an intended priority on every engagement. The result is a confident, cohesive partnership with a project roadmap in hand that is focused on initiatives promising a high probability of success and significant ROI.

Armed with a detailed project roadmap and clear, attainable goals, CollabraLink analysts apply disciplined transformational planning assessment to prepare the project partnership for implementation tasks ahead. Business process improvements proposed are modeled and simulated in a development environment to confirm predicted enhancements. Additional technology solutions can be identified and enterprise application integration issues uncovered.

Transformational Planning by the CollabraLink team also extends to program management and methodology. Processes for change management, shared services design, funding approval requests, team identifications, resource allocation, and staff augmentation are detailed and documented. Requirements for executive management alignment and input are identified and confirmed.

CollabraLink’s experience in numerous successful Business Process Management implementations supports our belief in the importance of transformational planning based on solid business strategies and holistic implementation plans. This phase is critical to the overall project success.

CollabraLink’s proven methodology and experienced team of industry–leading consultants ensure the success of client projects. Our unique collaborative and iterative methodology anticipates surprises and minimizes rework, while shortening project duration to maximize ROI.

Development of Software Specifications and Technology Requirements address the client’s strategic, operational, and economic goals. CollabraLink employs agile application development philosophies and can leverage offshore development resources if appropriate to increase ROI and further reduce the development cycle.

Our Business Process Management (BPM) consultants can assume responsibility for the entire project or lead specific initiatives under the client team’s management. We adapt our team structure for each project to support Full Life Cycle Management tasks including installation, configuration, customization and integration. Specific responsibilities can include SQA Testing, data conversion, and training to ensure that successful ‘Go-Live’ meets every project deadline.

Business Process Management (BPM) is a continuing requirement. A company does not “fix” its processes; it “manages” them. Technology advances. Competition responds – often with chaos marketing concepts that turn industry thinking on its head.

As well, business process transformation can have ripple effects. While foreseen and accommodated by the CollabraLink team, these issues are not sufficient to delay major project initiatives. Our Optimization services identify lower-level process tweaks and technology opportunities to squeeze every last dollar of ROI from operations.

CollabraLink nurtures and empowers change for our clients with post–implementation support services. Continuing to mentor the client team, our consultants research and introduce new technologies, present application enhancements, and discuss industry trends to foster an awareness of the need for continuous improvement. Identified technology and application upgrades are delivered seamlessly by CollabraLink engineers.